Customer Service & Support

Contact Fresh Representatives and Beauty Advisors, we pride ourselves on fast, helpful and informative customer service.

824B8136-9870-44C7-A56A-D3E89901ECA0 +61 3 9077 7123 and 0421 773 311 for Text & WhatsApp


Our local phone support is limited at this time, as a result of our staff working from home. Our messages will be checked however, you are best to contact us via email for the fastest response.

Important Notice: In the view of COVID-related restrictions and staffing shortages, there may be delays in the delivery of orders. Please follow the tracking link for your order to stay updated with the latest tracking information. Our team is working very hard to get your order delivered to you ASAP. We appreciate your patience during this time.

Urgent enquiry? Talk to a real person

Use Live Help option to chat with the team in real-time. We are available on live chat Monday to Friday from 9 am to 5 pm. 

Don't want to wait around for an update?

Refer to our Help Centre which may be able to answer all your questions.