The Beauty Club Changes & FAQs

The Beauty Club is excited to share with you a new beginning and a new home for all your health and beauty needs. The Beauty Club has now moved to its new home with Fresh Beauty Co. – a beauty emporium where you will be able to access even more products, more payments options, a better Loyalty Club and so much more! 

 

To celebrate this new beginning for The Beauty Club, we are offering you a 15% off discount to enjoy the new site.

Use Code: TBC

You can apply this code while at the checkout to redeem 15% off your entire order. 
Alternatively, click the link below for the code to automatically be applied to your cart: 

Click here for 15% off your entire order

Enjoy shopping!

FAQs

Q. What happened to The Beauty Club?
The Beauty Club has simply moved to its new home at Fresh Beauty Co. with a brand new website, loyalty program, more products from more brands and suppliers and as always still the best and most supportive Customer Service you can get, guaranteed!

We know changes can be challenging, but this is a change we are confident will benefit you, our very valued customer, greatly. Please read below for some of the great new features and support we can offer. We are here every step of the way in this change.

Q. How do I set up an account on Fresh Beauty Co.?
This is so easy to set up, we have sent you an activation email (check your inbox or spam folder), simply click on button 'Activate your account' and set up. If you did not get this email, please visit here freshbeautyco.com.au and simply click on My Account and register. You can register with your email, Facebook, Amazon, Twitter, Google or Yahoo.

Q. What happens to my current orders?
If you already have an order with The Beauty Club, not to worry, your orders will still be delivered to you and we will be able to assist you with any order issues that you may have. For any concerns or question about your current orders, please email us at support @freshbeautyco.com.au and our team will be happy to assist you.

For any other inquiries, please feel free to contact us at email us support@freshbeautyco.com.au and we will be happy to assist you.

Q. What about my account and order history on the The Beauty Club website?
Unfortunately, we are not able to bring your order history across to the new website. However, we have moved your account details to the new site. Please do not hesitate to reach out if you would like a copy of your order history. You can contact us at support@freshbeautyco.com.au

Q. What about my Membership, discounts and points?
As this is a completely new platform and Rewards Program, we do need you to activate or set up your account so you can start to earn all the NEW rewards, points and offerings, which we are sure you will find much more rewarding than your current program. As for your current points and active discounts, we are more than happy to transfer them over, just send us an email at support@freshbeautyco.com.au along with your full name, email address and points/discounts/voucher details and we can get that done instantly.

Q. I'm a paid member, will I get a refund?
If you have are a paid member or have an active membership, please contact us at support@freshbeautyco.com.au and we will assist you with the membership right away. We have changed a few things around membership, at Fresh Beauty Co. you can join our very rewarding membership program aka Loyalty Club for FREE and get the fabulous benefits highlighted above.

Q. How can I contact you?
Easy, click here. We have a local phone number, mobile, online chat and email listed on page to give you multiple options to easily contact us. As stated above, we are here to support you throughout this transition so please don't hesitate to reach out to us.